Effective on: 2018-01-02
MadKudu Inc. ("MadKudu", "we," "us," "our") takes the protection of personal data ("PII") very seriously. This Privacy Notice (the "Notice") describes our processing of PII that we may receive from of our customers or business partners in our MadKudu platform. This Notice does not apply to PII we collect by other means, such as PII that we receive directly through MadKudu's own publicly accessible websites.
In the context of this Notice, MadKudu acts as a data processor for the data we process.
We may process the following types of PII:
We may receive PII in a variety of ways. For example:
Within the scope of this Notice, we will only process PII as instructed by our clients (the data controllers). When our engagement with a client ends, we will delete the PII submitted by that client within one month.
The purposes for processing PII include:
We share PII with our service providers, that process PII on behalf of MadKudu. Such third parties include:
Our service providers may be located outside of the United States; however, we will require that those third parties maintain at least the same level of confidentiality that we maintain for such PII. MadKudu remains liable for the protection of PII that we transfer to our service providers, except to the extent that we are not responsible for the event giving rise to any unauthorized or improper processing.
Where such international PII transfers are regulated by the EU General Data Protection Regulation, we will transfer PII outside the European Economic Area in compliance with the said Regulation.
We may disclose PII:
We reserve the right to use, transfer, sell, and share aggregated, anonymous data, which does not include any PII for any legal business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients, and customers.
If we must disclose PII in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, we may not be able to ensure that such recipients of PII will maintain the privacy or security of said PII.
If you are a data subject about whom we store PII, you may have a right to request access to, and the opportunity to update, correct, or delete, such PII. To submit such requests or raise any other questions, the affected data subjects should directly contact our client that submitted the PII to us.
MadKudu has implemented and will maintain technical, administrative, and physical measures that are reasonably designed to help protect PII from unauthorized processing, such as unauthorized access, disclosure, alteration, or destruction.
[Note: our Privacy Shield compliance assessment is currently underway; however, we have not yet completed this process.] With respect to personal data processed in the scope of this Notice, MadKudu complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (the "Privacy Shield") as adopted and set forth by the U.S. Department of Commerce regarding the processing of personal data. MadKudu commits to adhere to and has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.
Where a privacy complaint or dispute cannot be resolved through MadKudu's internal processes, MadKudu has agreed to participate in the VeraSafe Privacy Shield Dispute Resolution Procedure. Subject to the terms of the VeraSafe Privacy Shield Dispute Resolution Procedure, VeraSafe will provide appropriate recourse free of charge to data subjects. To file a complaint with VeraSafe and participate in the VeraSafe Privacy Shield Dispute Resolution Procedure, please submit the required information here: https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/
If a dispute or complaint can't be resolved by us, nor through the dispute resolution program established by VeraSafe, data subjects may have the right to require that we enter into binding arbitration with the affected individual pursuant to the Privacy Shield's Recourse, Enforcement and Liability Principle and Annex I of the Privacy Shield.
MadKudu is subject to the investigatory and enforcement powers of the United States Federal Trade Commission.
If we make any material change to this Notice, we will post the revised Notice to this web page and update the "Effective" date above to reflect the date on which the new Notice became effective.
If you have any questions about this Notice or our processing of PII, please contact our CTO Paul Cothenet by email at firstname.lastname@example.org, by phone at +1-650-285-5755, or by postal mail at:
MadKudu, Inc. Attn: Paul Cothenet 13150 Diericx Dr. Mountain View, CA 94040 USA
Please allow up to four weeks for us to reply.